ONGOLE,
October 29, 2016 : In
a customer-centric initiative, India Post will go paperless shortly
implementing Core System Integrator (CSI) Project across different channels,
levels and locations, according to its Vijayawada Region Postal Services
Director E. Veerabhadra Rao.
Addressing
the media here on Friday night, he said, “A pilot project is being implemented
in Machilipatnam in this region to lay down a robust IT infrastructure,
implement software applications. All services of the Postal Department will go
online in six months time.” Customer Interaction Channels would provide
services through call centre, web portal and mobile devices.
The
CSI also provided for IT-based mail operations with improved article tracking
and technology-driven logistics network. Finance & Accounts as also Human
Resources Management would be done online under CSI, he added.
“India
Post is fully geared up to offer banking services from new fiscal,” he said,
adding that the Reserve Bank of India had in principle agreed to
inter-portability of its Automated Teller Machines (ATMs) with those of PSU
banks. “Some ticklish issues like addressing the complaints of the customers of
each other are being looked into,” he added.
Source :
http://www.thehindu.com/
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