30 August 2016

CHQ News - Holding of DPC for the promotion to the cadre of PS Gr. B for year 2016-17.

No. CHQ/AIAIPASP/DPC-PS Gr.B/2016                                   Dated :     30/8/2016

Shri B. V. Sudhakar,
Secretary (Posts),
Department of Posts, 
Dak Bhavan, Sansad Marg, 
New Delhi 110 001. 

Subject : Holding of DPC for the promotion to the cadre of PS Gr. B for year   2016-17. 

Ref.        : Dte Memo No. 9-02/2015-SPG dated 10.11.2015 and 9-02/2015(I)-SPG dated 09-06-2016

Respected Sir,  

          IP/ASP Association intended to bring to your kind notice that Directorate vide memo No. 9-02/2015-SPG dated 10.11.2015 has appointed 122 Inspector Line Officers on regular basis in PS Gr. B cadre in the vacancies of 2015-16 and vide memo No. 9-02/2015(I)-SPG dated 09-06-2016 result of supplementary DPC by promoting 29 officers against the vacancies of 2015-16 released, but following are the few examples in which circles have not implemented orders despite having clear orders to relive the promoted officers to their new assignments within 15 days from the date of issue of orders and also not reported the date of joining by the officer in PS Gr. B cadre.

Directorate Memo No.
Name of Circle
Name of Officer
New Circle on promotion
9-02/2015-SPG dated 10.11.2015
Shaikh Kalam
C. R. Nagaraj Rao
S. Linga Setty
Madhya Pradesh
M. M. Mahashwari
Uttar Pradesh
West Bengal
Madhab Mukherjee
West Bengal
9-02/2015(I)-SPG dated 09-06-2016
Kuldeep Singh
Andhra Pradesh
S. Murali Krishana
Tamil Nadu
Ram Nath Sharma
Y. V. Patel
Andhara Pradesh
M. Audinarayana
Tamil Nadu
Uttar Pradesh
Meena J. R.
Uttar Pradesh

          It is to further bring to your kind notice that as per above orders all the officers promoted to PS Gr. B cadre had to be relieved from their former assignments within 15 days from the date of issue of order  by Directorate. It has also stated in Directorate’s above captioned letter that, in case, posting order from the allotted circles are not received, the circle where they are stationed now can relive the promoted officer and asked to report to the allotted Circle Headquarter. Requisite period in both the orders have already been elapsed to join the new assignment on promotion. If the officers are still not joined then their promotion order may be treated as cancelled and vacancies arise owing to deemed refusal and filled these in ensuing DPC for the year 2016-17.

In this regard, a kind reference is invited to para-3 of the Department of Posts (Personnel Division) letter No.25-10/2014-SPG dated 09/07/2014 coupled with para-7 of DOP & T OM No.22011/9/98-Estt (D) dated 08-09-1998  wherein it is provided that a DPC may take into account all clear expected vacancies by retirement in the concerned grade as well as chain vacancies on account of retirement etc. in the higher grades which can be clearly anticipated in the same vacancy year.

Department of Posts vide Personnel Division letter dated 09/07/2014 has also issued instructions to percolate the seniority quota vacancies arising in higher grades in a vacancy year down to lower cadres/grades and to take into account along with the clear vacancies arising in a particular grade. Further, as clarified vide Para.4.(II) of the said letter a Circle will take into account the vacancies arising from HAG to PS Group-B Cadre in that Circle in a vacancy year as chain vacancies for lower cadres in addition to existing and anticipated vacancies in the said lower cadre arising in that vacancy year.

Furthermore it is bring to your kind notice that last year DPC process was stated by Directorate vide memo no. 9-02/2015-SPG dated 26/3/2016 and finished on 10-11-2015, it means more than 7 months period took to promote only 122 officers to PS Gr. B cadre. Whereas this year, the process was started late i.e. in the month of July 2016 vide memo No. 9-14/2016-SPG dated 05-07-2016.  

It is therefore fervently requested to your kind honour to look into the matter personally and cause to issue necessary instructions to concerned circle / division in the Directorate to;
1.   issue declination of promotion memo of the officers who did not join to new assignment till this date.
2.   issue the list officers in the zone of consideration for DPC for promotion to the cadre of PS Gr. B cadre for the year 2016-17.
3. issue strict instructions to all circles to provide correct, requisite and accurate information to Directorate on the allotted date.
4.  issue time bound slot to all circles to handover the APARs and other requisite information to Directorate for convening of DPC for promotion to the cadre of PS Gr. B cadre for the year 2016-17.
5.   call for vacancies from all circles for the PS Gr. B DPC (2016-17) well in advance.
6.   call for the names of the officers from all circles for repatriation to their home circle.
7.   complete all the procedures in this issue by the end of September 2016.

A positive action will be highly appreciated and line in reply is requested. 

Thanking you,   
                                                                                Yours sincerely,

(Vilas Ingale)
General Secretary

Definition of Important Postal Terms asked in Department Exam

To view, please CLICK  HERE. 

Sensitization of ASPOs/IPs posted all over the country

HC Judgement on the Termination of Postal Recruitment PA/SA 2014

To view the copy of judgment, please CLICK HERE. 

Grant of Productivity Linked Bonus (PLB) and non-productivity Linked Bonus (Ad-hoc) in case of Central Government employees for the accounting year 2014-15 - enhancement of the calculation ceiling - Regarding

27 August 2016

Promotion and Postings of Senior Administrative Grade (SAG) officers of Indian Postal Service, Group 'A' to Higher Administrative Grade (HAG) of the Service and transfers / postings of regular HAG officers of Indian Postal Service, Group 'A' - order dated 26th August 2016

To view Directorate Memo No. 1-3/2016-SPG dated 26th August 2016, please CLICK HERE.

Promotion and Posting of Junior Administrative Grade (JAG) officers of Indian Postal Service, Group 'A' to the Senior Administrative Grade (SAG) of the service - order dated 26th August 2016

To view Directorate Memo No. 1-4/2016-SPG dated 26th August 2016, please CLICK HERE. 

Transfer / Postings in the Junior Administrative Grade (JAG) of Indian Postal Service, Group 'A' - order dated 26.08.2016

To view Directorate Memo No. 2-5/2016-SPG dated 26th August 2016, please CLICK HERE. 

Extension of benefits of (Retirement Gratuity and Death Gratuity) to the Central Government employees covered by new Defined Contribution Pension System (National Pension System)- regarding.

To view, please CLICK HERE.

26 August 2016

7th CPC : Committee on allowances invites employees union on 1st September

The Committee of Secretaries headed by Finance Secretary reviewing the recommendations of the 7th Pay Commission, is going to have the second meeting on 1st September 2016. 

In order to get a first-hand view on the demand of the Central Government Employees, the Committee of Secretaries has invited the representatives of National Joint Council of Action for talks. "the Committee on Allowances has desired to meet the representatives of National Joint Council of Action in the aforesaid meeting to obtain their views on the recommendations of 7th Central Pay Commission relating to allowances", said the letter from Finance Ministry addressed to Shiv Gopal Mishra, Secretary, NJCA.

CHQ News..... GS visited Directorate on 22/08/2016

Vilas Ingale, General Secretary visited Postal Directorate on 22/8/2016. He was accompanied by Shri Yadagiri G. Nyalapelli CHQ Treasurer, Shri Roop Chand President Delhi Circle Branch, Shri P. Ajit Kumar AGS-I and Shri Permanand ASP (PG) Postal Directorate. Team met with Director General, Member (P) and other senior officers in the Postal Directorate and discussed the following issues. It was assured and told by all officers that Directorate is looking into these issues and few of them are at final stage of settlement. Letters on pending issues handed over personally to DG and Member (P).

1. Issue of combined seniority list of Inspector Posts cadre since 2003 onwards. 
2. Holding of DPC for promotion to the cadre of PS Gr. B for the year 2016-17. 
3. Issue of revised Recruitment Rules for the post of Assistant Manager in MMS. 
4. Holding of PS Gr. B Examination for the year 2013, 2014, 2015 and 2016. 
5. Inter Circle Rule 38 transfer cases of Inspector Posts cadre. 
6. Holding of periodical meeting with Hon’ble Secretary (Posts). 
7. Completion of appointment formalities of candidates nominated by Staff Selection Commission for appointment as Inspector Posts 2014. 
8. Vigilance enquiry in the death case of Ms Mohini Gupta Ex-ASP Ajmer (Rajasthan). 


A) PS Gr. B examination will be held before 31st December 2016. Directorate is yet not finalised vendor to conduct examination ‘ON LINE’. So examination is expected like previous one only and our circle / regional departmental officers will conduct. There will be (expected) only one examination for the entire vacancies of 2013 to 2016. Eligibility criteria for appearing in each year’s examination will be different and result will be declared year wise vacancies. Inspector Post Examination will there and that will be before PS Gr. B examination. Notification is expected soon.

B) Revised recruitment rules of Assistant Manager MMS is said to be sent to Nodal Ministry for approval.

C) For holding of DPC for promotion to the cadre of PS Gr. B for the year 2016-17, Directorate has already directed all Circles to keep the information ready. Only Tamil Nadu and Chhattisgarh circle has reported that their information is ready and waiting for the allotment of slot for submission of information by hand.As there was no response from remaining circles to Directorates letter dated 5/7/2016,reminder was issued on 22/8/2016 with a request to send required information by return of email. The information of 5 officers (who selected in regular DPC for the year 2015-16 vide memo No. 9-02/2015-SPG dated 10/11/2015) about their date of joining B cadre is not reported by concerned circle to Postal Directorate despite series of reminders through email. Similarly, date of joining of 4 officers selected in supplementary DPC under Memo No. 9-02/2015(I)-SPG dated 9-6-2016 is also required at Directorate for updation of record and calculation of vacancies for ensuring DPC. GS has posted the details of these officers posted on this blog on 23/8/2016 with a request to ensure submission of information at once.

D) Cadre restructuring issue also discussed and some inputs gathered which will help the Association at the time of finalisation of proposal at ensuing CWC.

E) Directorate is working on representations received from IPs in connection with objection on gradation list of Inspector Posts 2001 and 2002. After finalization of these two years gradation list, remaining years gradation lists will be circulated.

F) JTS DPC file for the year 2016-17 is still at Directorate. After implementation of revised RRs of IPoS Gr.A cadre (which was circulated under memo No.4-10/2013-SPG dated 11th December 2014), some technical problems arised in calculation of correct vacancies. As on date 156 JTS Gr. A offices are available (working) against the sanction strength 151. To resolve this issue, the result of DPC of STS Gr. A cadre is expected by the end of this week. Nearly 20 to 22 officers are likely to be promoted to STS and technical resignation of 3 STS Officers is under process of acceptance and thereafter JTS DPC file with correct vacancy position is said to be submitted to UPSC.

Full support and co-operation was found extended by the officers of Directorate to CHQ team. CHQ thanks to all.

Revision of foreign postage rates of letter post items with effect from 01.09.2016

To view please Click Here.

To view the Gazzette Notification please Click Here.

India Post to offer Net banking facility soon

India Post is on a technology upgradation mode to provide a host of financial services to the public, besides strengthening its hold on the logistics sector. 

As part of its strategy to get closer to people and make India Post one stop shop for logistics and financial services, including banking and insurance, it plans to provide internet banking facility shortly, reveals its Senior superintendent of Ongole postal division T.A.V. Sarma. 

“The online banking facility is presently available to its agents who can generate token number on their own online and transact on behalf of their customers,” he says in a conversation with The Hindu here. 

“The facility will be provided to all account holders in a month or two after setting right teething troubles so that the account holders can log into indiapost.gov.in and transact without any hassles,” he adds. 

In Ongole division, all the 98 post offices have migrated to the Core Banking Solutions (CBS) to offer a host of insurance products and banking services real-time, he explains. 

All savings bank account holders will be provided with Automated Teller Machine (ATM) cards to avoid the unpleasant practice of standing in long queues to transact, he says. 

All post offices in the division are provided with sufficient number of ATM cards to cover pensioners and other savings bank account holders and make ATMs the preferred mode of transaction by customers from any India post ATMs from anywhere in the country. 

Negotiations are on at the highest level for setting up Post Bank of India and also enable its account holders to withdraw money from any public or private bank ATMs soon with ATM cards issued by the department, he says. 

The department has so far set up five ATMs in the division. “More ATMs will be rolled out in the coming months,” he says. 

Customers can now track the postal articles from the time of booking to delivery by just giving the details of the mobile numbers of themselves and that of the receivers. 

Purchasing stamps online 

They can also purchase stamps online from the e-post office by registering on the portal epostoffice.gov.in and also download android app to transact with their mobile phones. 

Source : :http://www.thehindu.com

Setting up of Anomaly Committee of settle the Anomalies arising out of the implementation of the Seventh Pay Commissions recommendations.

To view DoPT OM No. 11/2/2016-JCA dated 16th August 2016, please CLICK HERE.

India Post Payments Bank Incorporated

Press Information Bureau
Government of India
Ministry of Communications & Information Technology

18-August-2016 16:18 IST

India Post Payments Bank Incorporated

The India Post Payments Bank Limited has received the Certificate of Incorporation from the Registrar of Companies, Ministry of Corporate Affairs yesterday under the Companies Act 2013. This would be the first PSU under the Department of Posts. This has happened in the wake of Prime Minister Shri Narendra Modi’s Independence Day address, raising the expectations of the people from the soon to be set up India Post Payments Bank. With this move the Department of Posts has cleared an important milestone on this journey.

With the incorporation, the Board of the India Post Payments Bank Limited is likely to be constituted soon. The incorporation of the IPPB Ltd is a significant step forward as this also paves the way for the bank to begin hiring of banking professionals to set up the bank and begin its operations in 2017. The Department of Posts is expected to complete the roll out of its branches all over the country by September 2017. This could be the fastest roll out for a bank anywhere in the world. 

The aspiration for the India Post Payments Bank is to become the most accessible bank in the world riding on state of the art banking and payments technology. Coupled with the physical presence across 1.55 lakh post offices and the reach of “The Dakiya”, the India Post Payments Bank aims to become a powerful and effective vehicle of real financial inclusion in the country. It is poised to create a national payments architecture riding on a modern payments platform and ubiquitous information and communication technologies that can be accessed by all users and service providers like never before. The stakeholders of the India Post Payments Bank within the Government and outside are looking at this new entity as a catalyst to social and financial inclusion.

Strengthening of administration - Periodical Review under FR 56 (i) and Rule 48 of CCS (Pension) Rules, 1972 - Composition of Representation Committee and nomination of the two members by Cabinet Secretary

To view, please CLICK HERE.

KYC norms maybe a major impediment for payment banks

Just a few months before the new crop of payment banks start their operations, their chiefs are a worried lot. 

The banking regulator's ask in terms of meeting the Know Your Customer (KYC) norms has put them at par with traditional banks, and firms are concerned that the preference for "paper-based" KYC will be a cost-intensive and time-consuming exercise — and therefore a major impediment to the growth of the new age banks. 

Paytm payment bank's CEO Shinjini Kumar told ET that the industry is very "aggrieved" with the Reserve Bank of India (RBI) asking all entities to adhere to the centralised KYC system instead of just relying on the Aadhaar-based eKYC for payment banks. "We are grappling with that problem right now and we are talking to different people. We are hoping that there will be some understanding. Anyway our accounts are capped at Rs 1,00,000. There should be no reason why eKYC should not be the only way to do KYC. It is also digital and more authentic." 

Chiefs of Aditya Birla Idea Payments Bank, Sudhakar Ramasubramanian and Vodafone M-pesa payments bank Suresh Sethi also aired similar concerns to ET. They argue that payment banks do not have the same manpower to collect paper-based KYC like traditional banks and given that they are capped at a balance Rs 1,00,000, they do not share the same amount of risk. While RBI had earlier accepted eKYC as a means for customer authentication at the time of opening accounts, the new norms mandate a common KYC across all financial services entities for which detailed KYC is required to be collected and uploaded as a paper form to a central KYC repository — Central Registry of Securitisation Asset Reconstruction and Security Interest of India, or CERSAI

The idea is to streamline the KYC process and avoid duplication of KYC for customers at multiple agencies. But, for payment banks to be cast under the same net, it means that instead of just relying on the biometric based eKYC they will have to collect more details of their customers and upload them to the central registry. Sudhakar who is the CEO (designate), of Aditya Birla Idea Payments Bank said that in the case of payment banks a phased approach towards KYC will be better received since the whole idea behind the payment banks is towards financial inclusion. 

"If we have too many restrictions for someone who keeps Rs 5,000 in the account, it could prevent many of the unbanked from experiencing the benefits of financial services. KYC norms can be applied in a layered manner as the customer's balance and transactions increase," he said.

Digital KYC will help ease the "entry barrier" for such people along with being a more authentic means of KYC than a physical KYC. "Currently, over 90% of all retail transactions are through cash in the country, if these transactions have to be converted into the electronic format, banking will have to be relived from some of these troubles," he added.

Source:-The Economic Times

Children Education Allowance (CEA) - Clarification

To view, please CLICK HERE.

50 companies including World Bank, Deutsche Bank and Barclays keen on associating with postal bank initiative: Ravi Shankar Prasad

Around 50 companies including global banking institutions, like the World Bank, Deutsche Bank and Barclays, have expressed eagerness to be associated with the Centre's postal payments bank initiative, Union Minister Ravi Shankar Prasad said today 

"We will begin postal payments banking service from September 16, wherein 1.3 lakh postmen will be given hand-held devices, a moving ATM to provide banking services, insurance, money-order, as well as third-party service," Information Technology Minister said after inaugurating an incubation centre at the Software Technology Parks of India (STPI) here. 

"Some 50 companies, including World Bank, Deutsche Bank, Swiss Bank, Barclays, want to be associated with us," said the senior BJP leader. 

The Union Cabinet in June had cleared the proposal for postal payments banks with a corpus of Rs 800 crore. The proposal is to set up 650 branches of postal payments banks. 

Prasad said his ministry is taking up several initiatives to use IT and related services to improve the services, and asked IT experts to use government services through the STPI to innovate in this direction. 

"We will also begin virtual classroom facility so that we can use technology to offer better education through virtual classrooms. As a pilot project, 3,500 government schools will be given the facility, of which 770 schools are from Gujarat," Prasad added.

Success Stories of the Right to Information Act, 2005 by all State ATIs

To view, please CLICK HERE.

R S Sodhi Independent Director, IPPB

Name : R S Sodhi
Independent Director, IPPB

Previous :
Education IRMA

Experience :
June 2010 – (6 years 3 months)

June 2004 – June 2010 (6 years 1 month)
working with GCMMF for the last 32 yrs. joined as Sr Executive(sales),
Worked in sales at for 12 yrs at various positions and locations.

Since 1994 working at corporate HQ at Anand, at various positions as Group Product manager , AGM ( Mktg) , GM ( Mktg), Chief General Manager, was responsible for Marketing , Sales, commercial , Purchase ,IT etc.

General Manager (Marketing)
April 2000 – May 2004 (4 years 2 months)
Responsible for marketing of dairy products

Skills :
FMCG Business Strategy Key Account Management Food Agribusiness Dairy Dairy Products HACC PTeam Management Distributed Team Management Agriculture Quality Assurance Market Research Food Industry New Business Development Food Processing

Education :
1980 – 1982
Govt school sector 3, R K Puram, New Delhi
1975 – 1980

Proposal for introduction of on line selection procedure for all categories of Gramin Dak Sevaks - developing software - reg

17 August 2016


The following posting order in respect officers of P.S. Group 'B' Cadre in CG Circle are issued vide Circle Office Memo No-STA7-5/Ch.XXII/101 dated 16.08.2016 -
Sl No
Name of the officer
Presently posted
Posting on transfer
Shri PK Lahare
Sr Postmaster, Raipur HO
Asstt. Director
Circle Office, Raipur
Shri DK Panda
SPOs Bastar Dn.
Sr. Postmaster Raipur HO

Earlier transfer/posting order (STA7-5/Ch.XXII/32 dated 05.07.2016) of Shri US Singh, SPOs Bastar Dn as Asstt. Director Circle Office Raipur is hereby cancelled.

Circular on latest development under NPS

To view, please CLICK HERE.

Deputation of Office Assistant in PTC, Saharnpur

To view, please CLICK HERE.

Govt should also provide paternity leave to help men participate in child-rearing

The passage of the amendments to the Maternity Benefit Act, 1961, by the Rajya Sabha improving the working conditions of women with newborn children is welcome. The government needs to do away with the differentiation between natural, adoptive and commissioning mothers when it comes to leave for infant care: the infant’s need for care is the same regardless of its circumstance of birth. Thought also must apply to extending these benefits to women working in the unorganised sector where the bulk of working women toil.

There are some 1.8 million women in the organised sector. By increasing maternity leave to 26 weeks, it bridges the gap between women in private and public organisations — government institutions already provide for a longer maternity leave. The proposal requiring establishments with 50 or more employees to provide for crèche facilities will enable women to pursue their professional goals, contribute to the workplace, without shortchanging on child care. Given the importance of the first six months in an infant’s life, these measures would enable healthier children. The Bill provides for an option allowing young mothers to work from home, the details of which arrangement will have to be worked out by employers. The government says it would discuss with the states on ways to extend the benefits to women in the unorganised sector, comprising roughly 100 million women. The best solution is to bring ever-larger chunks of the unorganised sector into the organised sector. For that, regulation that dissuades formal employment must change.

The Bill reflects the changing reality, with more women working, and from nuclear families. In this spirit, the government should also consider providing for paternity leave to enable men to participate in child-rearing.

Source:-The Economic Times

Assignment of Current Charge of Vacant Posts of CPMG - order date 11.08.2016

To view, please CLICK HERE.

CHQ News - Minister of State for Finance and Corporate Affairs office acknowledged our letter

Hon'ble Prime Minister share his thoughts on IPPB

Prime Minister Narendra Modi on Monday morning addressed the nation from the ramparts of Red Fort to commemorate the 70th year of Independence. Prime Minister Modi hoisted the flag at the Red Fort post. Those present at the Red Fort included dignitaries from across the world, eminent professionals, and school students.

Prime Minister Modi has listed out his government’s achievements over the last two years, as well as speak his mind on the road ahead.

Hon'ble Prime Minister speak about the much loved dakiya and the next evolution of banking with payments banks and how India Post Payment Bank will lead the way. Very gratify to her his wonderful words. 

To listen the speech of Hon'ble Prime Minister of India Shri Narendera Modi from Red Fort Delhi, please click on following link.  

Seventh CPC Arrears Calculator Released by CEPT


Procedure for upgradation 

1.Stop all the accounts related applications

2.Take Accounts database backup

3.Execute the attached exl (Accounts11082016.exl) using script tool (script common for Arrears Tool and pay bill)

4.Replace the existing accoutns exe with latest accounts exe

5.Config file is nor mandatory, copy arrears exe to accopunts application path

6.Procedure for configuration of accounts is enclosed in separate file (SeventhCPCArears.doc)


The issue of receipt of duplicate COD delivery message has been fixed.
ePaymentClient.exe to be updated in all COD delivery offices.
Replace the existing ePaymentClient.exe the new ePaymentClient.exe.

Download from the following link. 

Outsourced Postal Agents (OPA) and their Duties

1. Introduction:

a. Outsourced Postal Agents (OPAs) scheme will be applicable for Registered Post (including  Parcels),  Business  and Express Parcel and  Speed Post (domestic) articles  and will  replace  the  existing  scheme of  Outsourced  Agents  present applicable for Speed Post.

b. OPAs should be engaged where there is perceived gap in our services.  Circles may undertake this exercise before engaging OPAs.

c.  Such agents will be authorized  to undertake pickup, booking or delivery or all or combination of any of the activities.

d.  Instructions  regarding   modalities  of  the  engagement  of  such  agents  have already  been issued  by  Planning  Division  vide  No.  40-4/2016 - Pig dated 1 1.07.2016.In order to prevent fraudulent practices by the OPAs, it will be the responsibility   of   the   Circles/Regions/Divisions/Appointing   authorities   to assess credit worthiness of the OPAs.

2.  Role and Responsibilities of the Outsourced Postal Agent s (OPAs):

a.  Pick up:

i.  OPAs will collect  the articles from both retail and identified bulk customers from   their  respective  premises   and  provide   a  preliminary  receipt   with barcode   provided   by  the  Department.  They  will collect  correct  value  of postage (in  cash) from  the  cus tomers  and deposit  the  same with  the link post office/processing office (BNPL Offices, BPCs, NSH, Parcel Hubs) on the same day.   As far as possible  articles  picked  up  I booked  up  by    OPAs
should  be inducted  in  to  the  stream in identified  processing  offices/Post Offices   having   direct  begging   facilities   so   that   articles   get   delivery advantage and can be accepted even after normal working hours.

ii.  After handing over the consignments to the booking office, agent will collect receipt from  the Booking Office  in lieu  of  the consignments  and  amount given by him.

iii.  Barcodes will be  supplied to  the OPAs in duplicate. One barcode will be affixed  on the  copy of Preliminary Receipt  given to  sender at the  time of collecting the article and other will be affixed  on the article. OPA shall note the article number  on the other copy of the PR book to track the articles at a later stage.

iv.  At  the  time  of  booking of  the article,  two  copies  of  the  receipt  will  be generated, one will be pasted on the article and other will be given back to the sender through OPA.

v.  OPA  shall be  responsible for  safety and security of  the articles and its contents during his custody.

vi.   Postage pre-paid (partial or full) articles and franked articles will not be accepted by the OPAs.

vii. OPAs will be supplied with numbered preliminary receipt books (PR books) and Bar codes for proper control and monitoring by the concerned controlling officer.

viii. Account office, office where OPA will hand over the collected articles, will check the articles and PR book for correct realization of postage.

ix. OPA will ensure that articles collected before cut off time are handed over to the account office along  with postage realized  on  the same day, falling which penal action may be taken against the OPA for  misappropriation of the Government money.

x.  Account office while receiving the articles and postage from the OPA should sign and stamp on the last used preliminary receipt In the PR book.Further, the officer accepting the postage should also write the amount realized from OPA on the last used receipt.

b. Booking:

i.  OPAs  authorized for booking  shall provide a booking  facility  at the pre-approved location.

li. In case booking agent is also authorized to  provide pickup, all the consignments collected by him along with other consignments which are directly handed over by the customer at his premises will be booked by him In the module provided by the Department.

iii.  Correct realization of the postage as per service tariff and other parameters will be the responsibility of the OPAs.

iv.  OPA will  ensure that all the consignments booked by him  is affixed with proper barcode number and MPCM receipt generated. Account Office, the office to which OPA Is attached, before accepting the consignments will ensure the same.

v. Account office will also randomly check the consignments for proper realisation of the postage.

vi. Department will provide a booking module to the OPAs to book the articles In the system and make the data transmission of the booked articles. Once the system is provided and implemented, no article shall be accepted by the booking office for further transmission if booking data for same has not been uploaded.  Till the time, the system Is not made available, no agent will be authorized to book the articles.

vii.  Supervisor  of  the  Account  Office  will  be  responsible   for  verification  of Postage realized on each article and affixed  viz-a-viz cross check it with  the information available in the system.

viii.   OPAs shall not avail any credit  facility  and the  requisite  postage  shall  be credited by the OPAs while handing over the consignment before the cut-off time.

ix.  Postage  pre-paid (partial or  full) and franked  articles will not  be accepted/booked by the OPAs.

x.  Further. OPAs would not be eligible for franking license.

xi.  OPAs shall be responsible  for  safety and  security  of  the  articles  and  its contents during  the period of custody.

xii.  OPAs will be  supplied with numbered  Bar codes  for  proper  control  and monitoring by the concerned controlling officer.
xlll. While booking the articles, collected by OPAs, booking OPAs should  ensure that articles  are booked  with  the  barcode  number  provided  by collection OPA.MPCM receipts  generated on booking  of articles should be disposed of in following manner:

•       One copy should be pas ted on article

•       Other copy should be given to the collection OPA for handing over same to the sender

xiv.   In case, article belongs to a customer who has visited the counter in person, MPCM receipts generated should be disposed of in following manner:

•       One copy should be pasted on article

•       Other copy should be given to the sender

xv.  OPA will ensure that articles collected before cut off time are handed over to the  account  office  along  with  postage  realized on  the  same day,  failing which penal action may be taken against  the OPA for  misappropriation  of the Government money.

c.  Delivery:

i.  OPAs shall collect  the articles  for  delivery  from  the identified office/ link Post Office  before  the cut off time  for  delivery in Identified  area I delivery jurisdiction.

ii.  Supervisor of the office will ensure that only permitted class of the articles are handed over to the OPA. While handing over the article of the delivery to the OPA, concerned office should  ensure  transmission  of  the  data  to the OPAs. CEPT Mysore will make necessary software provisions.   It should be further   ensured that all the articles  of  eligible  category,  considering  the workload of the delivery office, is given to OPA to deliver judiciously with a view to have higher delivery percentage and ensuring door delivery of all the articles.

iii.   OPA  shall make calls  to the customers before attempting  for the delivery and will arrange delivery of the articles as per customer convenience.

iv.  OPA shall deliver all the articles on same day of collection of the articles from Identified office/ Link Post Office. Any consignment which could not be delivered for any reason will be delivered by OPA next day. However,  OPA is required to give the returns to the linked post office before the cut off time. However, OPA will provide the detailed remarks with respect to the articles which he would be keeping In custody to effect delivery after cut off time or on next day.

v. Supervisor of the delivery branch will verify the genuineness of the remarks before taking any further action.

vi.  OPA will upload the delivery data either through the mobile app or through other means on web as the case may be.

vii.  OPA will remit the CoD amount or any other fee to be collected from the addressee for the delivered articles while submitting the returns.

viii.  OPA shall be paid only for those articles  which have been delivered by him or returned after proper attempt & with valid remarks  and data Is uploaded in the system. Till the time system for data exchange Is not provided, later part will not be applicable.

ix.  OPA shall  be  responsible  for  safety and  security of  the  article and its contents during his custody.

x.  Quality of service offered by the OPAs shall be reviewed every fortnight and action to be taken accordingly to maintain the high quality of service. Further, delivery arrangements should be made in a manner so as to cope up with any exigencies or sudden flow of the articles.

d. OPAs shall also accept the complaints from customers served by them. In case it is found that there has been service level failure on the part of the OPA for which complaint has been made and in such a case compensation payable by the Department shall be recovered from the OPA.

3. Commission: Commission payable to OPAs will be as under:
Upto 500 gm
Rs.3 /·
500 gm to 5 kg
Rs. 14/·
More than 5 kg
Rs. 35/·
Booking Commission (In Rs.) (Per Article)
Upto 500 gm
Rs.3 /-
500 gm to 5 kg
Rs. 5/·
More than 5 kg
Rs. 7/-
Delivery Commission (in Rs.) (Per Article)
Upto 500 gm
500 gm to 5 kg
Rs. 14/-
More than  5 kg
Rs. 35/-
In case of Delivery of COD Articles, commission for collection of cash at a flat  rate of0.25% of cash collected

4. Accounting Procedures  and Payment  to OPAs: The payment to Agents will be made  by  debiting   directly  from  revenue  receipt  Head  of  account  for which detailed Account Head and SOP will be provided by DDG (PAF).

5.  Local Policy Decisions and Monitoring:

a.  The Circle/Regional  Heads are authorized  under  the  scheme to make  finer details to operationalise the scheme as per localconditions and requirements.

b. The  monitoring   of  activities   of  the  OPAs will   be  through  the  Business Development Vertical/structure working  in the Circles, Regions and Postal/RM5 Divisions  which  includes  interalia   reporting/monitoring  of  the OPAs to/by   the  ASPs/IPs/HSG-I/HSG-11  /LSG in  the  Divisional  Office. Every Division will identify one such supervising staff for the purpose of monitoring and guiding the OPAs. The Divisional Heads will report to APMG/AD (BD) in the Regional/ Circle Office. Similarly, every Region will identify one APMG/AD along with 11'/0A to monitor/ liaison with Circle Office and Divisional Office. The  officer   so  identified in  Region  will  report  to  Circle  Office  vertical  in addition  to Regional PMG/DPS. The officer so identified in regional office  in turn will report to CPMGs through PMG (Mails&BD)/DPS(Malls/BD)/DPS(HQ).The  monitoring will be done  as per the vertical structure  as  follows:

Divisional Head (Postal)

6. Numbered Preliminary receipt Book & Pre-printed Barcode Stickers: Numbered Preliminary receipt Book & Pre-printed Barcode Stickers shall be provided by the concerned Link Post Office to OPAs  using Point of Sale Software/ latest software approved for OPA by the Department of Posts.

7. Divisional Heads will make surprise visit to the OPAs and will check relevant records to ensure that all the activities are being carried out in a proper manner and no Irregularity Is involved.  Further Divisional Head will make quarterly inspection of such OPAs and account offices.  Relevant records relating to all the transactions done through OPAs shall be preserved for a period of I8 months.  In case of any pending complaints, vigilance case etc. record should be preserved for a period or 6 months after settlement of the case.